Published in South Florida Hospital News – A year ago, many healthcare transformation thought leaders were predicting that the greatest disruptors in our industry would be healthcare company megamergers or blue chip tech companies entering the healthcare delivery market—like CVS’s acquisition of Aetna, Apple’s foray into personal health records and interoperability, or Amazon’s empowerment of

Published in South Florida Hospital News – We certainly have our share of challenges in the health care industry these days. In fact, I am hard-pressed to remember a time in my career when the issues are more daunting and pressing than they are today. Never mind the ambiguity associated with the bumpy roll-out of

Published in South Florida Hospital News – Healthcare Organizations Provide Fertile Ground for a Crisis Healthcare organizations are inherently complex.  Consider the milieu in which healthcare transactions typically occur.  Medicine itself is an inexact science, and hospitals are often multi-million dollar institutions with thousands of employees and non-employee agents (physicians, volunteers, vendors, to name few);